Friday, August 7, 2009

How to forward Postmaster emails to a valid user account?

A customer of mine called today to ask:

How to route the default Postmaster emails to a valid user account? This is because no one is currently monitoring the emails for Postmaster.


The customer has Sun Java System Messaging Server 7.0 U2 installed.

Not a difficult request. Here is what we can do to fulfill the requirement:

1. Log in to Delegated Administrator.
2. Navigate to the default domain and select the Groups tab.
3. You'll see the Postmaster being defined as a group.
4. Click on Postmaster hyperlink.



5. Scroll down until the Mail Service Details.
6. Key in a valid user email address (e.g. noc@abc.com) in External Members section.



Done. Simple.

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