These are the type of customers with no operational experience. They also happen to be the group who has very little product development background.
On the other hand, I have a customer who is still running OpenAM 10.0.2. We talked about upgrading last November. I told him OpenAM 13.0.0 was scheduled to be released in December.
Straight-away, he made the decision to request for upgrade budget from Management, but the upgrade job is only to be carried out this August. Why?
"Never go for the initial release of a major release. I am going to wait for the next minor release to 13.0.0." Wise man! I like working with this type of customer. Same frequency. Some customers question/doubt you when you tell them from your field experience. :)
By the way, OpenAM 13.5 is on the way soon....
- Summer 2016
- Push Authentication offering password-less operation
- Further Admin Console ease of use work
- Stateless OAuth2/OIDC