From my experience, those looking for a Microsoft solution will never go for a Sun solution. Their selection criteria are almost different. Their user base is also drastically far-apart.
Maybe they only want to get a "shiok" feeling that what they are buying is value-for-$.
Anyway, I was reading Sun Java Communications Suite Total Cost of Ownership, 2005 from The Radicati Group, Inc.
Source here.
Amazing! I wonder how do Microsoft Exchange 2007 and 2010 fare? Should be better by now.
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