Policy Agent debugging

If you have deployed Policy Agent in Centralized mode and have set the debug level to Message, yet when the policy agent container is started and you only see the following:

=======================================
2011-10-31 09:56:35.408 -1 20816:1f8957d0 all: Version: 3.0-04
2011-10-31 09:56:35.408 -1 20816:1f8957d0 all:
2011-10-31 09:56:35.408 -1 20816:1f8957d0 all: Build Date: Fri Jul 29 00:05:09 BST 2011
2011-10-31 09:56:35.408 -1 20816:1f8957d0 all: Build Machine: constable.internal.forgerock.com
2011-10-31 09:56:35.408 -1 20816:1f8957d0 all: =======================================

The log is very verbose when the debug level is set to Message. Then definitely there is something wrong.

There is one more tweak to it...

Go to the ../Agent_001/config directory and amend the following 2 properties files:

1. OpenSSOAgentBootstrap.properties
2. OpenSSOAgentConfiguration.properties


Look for the following:

# AGENT DEBUG LOG LEVEL
com.sun.identity.agents.config.debug.level = all:5 (default is empty)

Restart your policy agent container. You'll see more log statements.

This method was helpful to me when there was some misconfiguration in the network or load-balancer stickiness issues. Of course, there are many more scenarios that could potentially happen.


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