Some tips from John which I think are useful for field staff like us.
- Recommend agile approach
- Collaborate with customer - get 1 dedicated person from customer's side to work
- Minimum viable product
- Select a simple API
- Generate test case first (POSTman)
- Use Gateway to emulate backend
- Share test cases with client as early as possible
- Show progress against test cases
- It's ok for customer to change their mind (embrace change - but ask for something in return)
- Leverage API Academy for questions around strategy
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