I was presenting to a potential Identity Management & Governance customer the other day. I talked about Why IAM Projects Fail and the Pain Points from our field experience.
Gartner has this nice diagram to explain Why IAM Projects Fail. A summary can be found here.
See the proportion of People vs Products? In the market, there is really not much difference between the various IDM/IDG products. I can safely say their features are almost 85-90% similar. It's the implementors & customers' key stakeholders ("People") that makes the difference between a successful and failure IAM project.
A good People combination will spend more time in defining Principles, Practices, Policies and Processes.
The Pain Points are from our field experience.
Again (coincidentally?), the biggest pain is People.
- No ownership/main-driver (no full-time PM)
- Not trained
- Not really know what they really need (Keep changing requirement)
- Not enough support from application teams
- No well thought-of test plans & not following test plans
Sounds familiar? Well, the fact is we still encounter them in almost all IDM/IDG projects.
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IAM projects often fail due to poor planning and lack of stakeholder alignment. Tools like flipper zero unleashed highlight how overlooked security layers can be exploited if identity management isn't airtight.
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